Help

Playing

How do I start?

Open the game, choose how you want to learn, and tap the Inbox.

What do the three ways to play change?

Story gives you the desk and the clients. Firm adds running your own practice. Education Only removes everything except the lessons. They teach the same material and share one record. Change it any time in the desk drawer.

What is plain-English mode?

A switch in the desk drawer. When it is on, each new idea is explained in everyday words with a picture before you are asked to use it. You can reopen any card with "Explain it simply".

Why did a question come back?

If you used a hint or missed it the first time, it is owed again with new numbers. That is how the game makes sure you can do it alone.

Can I use the keyboard?

Yes. Number keys choose an answer. Enter submits a number.

How do I type amounts?

Whole dollars. A dollar sign and commas are fine.

Progress

Where is my progress saved?

In your browser, automatically. If you sign in, it is also saved to your account when you clock out, so you can continue on another device.

How do I sign in?

Open the desk drawer, enter your email and we send you a link. There is no password.

I cleared my browser and lost my progress.

If you were signed in, sign in again and it will come back. If you were not, it cannot be recovered.

Exams and certificates

How do I earn the Rank 1 certificate?

Finish every Rank 1 lesson and pass the Fundamentals exam with 75 percent or more. Then open The wall and choose "Certificate and transcript". You can print it or save it as a PDF.

Is the certificate a professional certification?

No. It shows you completed our course. Read the disclaimer.

Payment

What does it cost?

The first three lessons are free. Pricing for the rest has not been set. The payment screen in the game today is a demonstration: it charges nothing.

Something is wrong

Use "report a problem" under any step, or the contact page.